CDR-Data's Public Vector Blog

GMIS Member Receives 2011 Ohio Public Finance Award

2012-01-17T15:42:00.000-08:00

Originally posted on GMIS.org by Debbie Peterson

GMIS member Brian Kelley was recently honored with the 2011 Ohio GFOA Innovation in Public Finance Award at the Ohio GFOA annual conference in Cleveland ,OH, in September. The Ohio GFOA Innovation in Public Finance Award recognizes an individual for implementing a unique, timesaving or cost-effective procedure or program in the public sector that has potential application for other entities.

Portage County Auditor in nominating Brian for the award stated,

"Since 1991, Brian has consistently failed to recognize these traditional political silos as barriers to implementing information technology in government. He has successfully built long-term business relationships with ALL elected officials, department managers, and end-users in our County. He also reaches out externally to other governmental entities to build and leverage mutually beneficial relationships for shared services and data.

His accomplishments have resulted in immeasurable benefits to our County operations and in improved service delivery to our constituents. Through his accomplishments, Brian's innovative enterprise solutions consistently lead to improved efficiencies and significant cost savings.”

For the original article, visit GMIS.org.

Sponsor and Exhibit Opportunities are Now Available for GMIS 2012 Conference

2011-11-29T15:24:00.000-08:00

For those of you interested in being a sponsor or vendor for the GMIS 2012 Conference in Chicago, Illinois this upcoming August, applications are now available.

For information regarding GMIS' Vendor Sponsor Program, click here.
For more information on the conference, visit GMIS.org.

CDR-Data Corporation to Continue Handling Call Accounting for Yolo County

2011-11-15T16:13:00.001-08:00

Yolo County, one of the major agricultural regions in the country, has been a partner with CDR-Data Corporation for over 15 years. Their partnership has helped manage the telecommunications and Call Accounting of Yolo’s various departments.

With more than 200,000 residents to serve and nearly two dozen different departments, Yolo County’s daily phone calls often accumulate rapidly. With CDR-Data’s assistance, Yolo County can simplify the phone records and billing for these calls allowing them to focus on serving the growing Yolo community.

As one of the oldest counties in the state of California, Yolo County has gained the experience necessary to effectively manage their municipal duties and has entrusted CDR-Data to help them keep their Call Accounting accurate while maintaining their budgets.

About CDR-Data Corporation

CDR-Data Corporation, based in Pasadena CA, <http://www.cdrdata.com/> consists of a group of professionals with decades of experience in the telemanagement, call accounting and IT industry. By using an ASP environment, this team has consistently delivered proven products and services that provide answers to management's questions of telecommunications usage and billing. CDR-Data has gained its market share by consistently delivering high quality and flexible solutions to each and every CDR-Data client.

About Yolo County

Yolo County, http://www.yolocounty.org/, was one of the original counties created when California became a state in 1850. Yolo County consists of 653,549 acres and is located in the rich agricultural regions of California’s Central Valley and the Sacramento River Delta. The first recorded contact with Westerners occurred in the late 1830s, which included Spanish missionaries as well as trappers and hunters who could be found along the banks of Cache Creek. The first settlers received a land grant from the Mexican government in 1842 and began planting wheat and other crops. Today, Yolo County is one of the major agricultural leaders in the country.

For More information:

CDR-Data Corporation Michelle Chin 626-791-7900

Yolo County Tom Bates 530-406-5012

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2011-10-19T16:20:00.000-07:00

The 10^th Annual MISAC Conference in Monterey, CA was both educational and relaxing. As CDR-Data consistently learns more about the public vector, we increasingly appreciate the efforts of our municipal partners. We’d like to thank everyone that was a part of the conference and we’re looking forward to see you all again in San Diego at next year’s conference.

New white paper : Government Community Cloud

2011-09-07T14:44:00.000-07:00

Originally posted on http://cloudbestpractices.net/ by Neil McEvoy ⋅ August 31, 2011

Following recent posts about the Canadian Federal Government’s recent Shared Services initiative (this one and this one) we’re going to be publishing a full white paper on the topic, called ‘Government Community Cloud’.
This will explain the central role that Cloud Computing, specifically the NIST model called a Community Cloud, can play in achieving the goals set out by this program.
Quite simply it’s an ideal tool for doing so because fundamentally it’s a method of achieving shared services, it’s literally a technology model for many organizations to consolidate and share IT infrastructure.

Here is a first draft work-in-progress: Government Community Cloud (7-page PDF) that begins to explain the roles our various Cloud vendor partners will plan in this scenario, such as Cohesive and how they would be critical to Cloud security through implementing the Kantara best practices.
As this progresses we’ll be adding other partners input, in particular in key areas of open standards for interoperability and best practices for information security:

Cloud Security Alliance best practices: Isolating VMs in a multi-tenant environment, and utilizing encryption to secure data in transit and at rest
Open Data: How migrating to Cloud services can improve agencies use of Open Data
Open Cloud Ecosystem: Utilizing open standards for Intercloud Portability – Switching workloads between multiple Cloud providers, like CDMI, OCCI and OVF

For the original article posted on cloudbestpractices.net visit, http://cloudbestpractices.net/2011/08/31/new-white-paper-government-community-cloud/

Thanks for Joining Us!

2011-08-25T15:14:00.000-07:00

Thanks for making last Thursday's LMN LA event at The Gamble House a success!

We had a great time at last Thursday's social and want to thank everyone that was involved.

Congratulations to David McKinney for winning both a Starbucks gift card and the CORT prize bag with a Cheesecake Factory gift card. Congrats to Chris Davis for taking home a Macy's gift card and to Jenny Ahn and Rebecca Hodgers who both took home Starbucks gift cards.

Pictures from the event can be viewed on CDR-Data's Facebook page.

Once again, we'd like to thank all of our sponsors for helping us put on this event.

Thanks to CORT Furniture, DaVinci Virtual Office Solutions and CDR-Data for helping with the expenses and providing the great prizes.

Thanks again and we look forward to seeing everyone again in the fall!

Public Sector IT Leaders Become Certified Government CIOs

2011-08-12T16:45:00.000-07:00

Originally posted on gmis.org by Debbie Peterson

Twelve GMIS International members graduate from UNC program.

Santa Fe, New Mexico – June 16, 2011 – GMIS International is pleased to announce the graduation of 12 members from the Certified Government Chief Information Officer (CGCIO™) Program at the School of Government, University of North Carolina at Chapel Hill.
Paul G. Boutot, Director of Information Technology, Town of Newington, CT
Clifford J. Branch, Chief Information Officer, City of Suffolk, VA
Naveen Kumar Macherla, Network Coordinator, City of Middletown, CT
John A. Matelski, CIO, Gwinnett County, GA
Donna McClellan, Director of Information Technology, Town of Westwood, MA
Jeffrey Charles Motz, GIS Manager, City of Tuscaloosa, AL
Greg Putnam, IT Director, Monmouth County, NJ
Scott E. Roberts, Director of Information Technology, Town of South Windsor, CT
Kevin Charles Stokes, Chief Information Officer, Town of Brookline, MA
Douglas D. Townsend, Director Technology Services, City of Medford, OR
John Zawadzki, Assistant Director IT, Monmouth County NJ
Mark Hald, IT Director, Acton, MA
The 12 month, comprehensive educational program, with both face-to-face and online instructional components, is designed to enhance knowledge in critical areas of public sector IT leadership and management. More information about the CGCIO™ program can be found at: http://www.sog.unc.edu/courses/0813/.
Newly elected GMIS International President Rick Bareuther remarked, "The CGCIO™ Program is an excellent program which provides exceptional value for GMIS members. With the graduation of this class, the fourth class sponsored by GMIS International, the ranks of Certified Government CIOs continue to expand. The CGCIO™ Program continues to raise the bar and set the gold standard for development of outstanding leaders in the public sector. The caliber of Information Technology training is second to none and graduates from this program will lead their public sector organizations with honor and distinction!”
With over 400 member organizations across the U.S. and international sister organizations in six countries, GMIS International is the largest professional organization for public sector IT leaders in the U.S. To learn more about GMIS, visit http://www.gmis.org/. For additional information, please contact GMIS International Headquarters at (877) 963-4647 or via email at: headquarters@gmis.org.

City of Asheville Recognized in Government Technology

2011-07-21T16:18:00.000-07:00

The City of Asheville, NC, the GMIS 2011 winner for “Best Practices,” has been recognized in the online version of Government Technology for their affordable and efficient wireless network. Read the full article at govtech.com

Thanks for a great conference to everyone involved with GMIS!

2011-06-30T15:52:00.000-07:00

Sunny Santa Fe was beautiful at this year's GMIS and the conference was a great success. We had a great time meeting with IT professionals from all over the country and learned a lot about the industry.

Congratulations to Paul Nelson from the City of Clovis, NM and to Elaine Isler from the City of Mobile, AL for winning CDR-Data's raffle. Both took home Starbucks gift cards for $100.

We look forward to seeing you all again in August 2012 in Chicago, Illinois.

Click here to view pictures of the event on CDR-Data's Facebook page.

Thanks for a Great Social!

2011-06-30T15:28:00.000-07:00

Thanks for Joining Us!

The recent LMN LA June Social was filled with lots of networking, great discussion and informative guest speakers.

A big thanks to CDR-Data for sponsoring the event and to Regent Business Centers for hosting at their Downtown LA location.

Thanks to Ray Lindenberg for coming all the way from New York to speak at our meeting and for sharing tips on expanding LMN LA and our business centers. Thanks to everyone who was involved with the June Social and we look forward to seeing you at the next one!

To view pictures from the event, click here to view CDR-Data's Facebook page. Don't forget to like us while you're there!

Join CDR-Data at OBCAI LMN LA's June Social!

2011-05-13T16:14:00.000-07:00

You're invited to LMN LA's June Social! - Click here to RSVP http://new.evite.com/services/links/BWSYLKBFAA

Enjoy a video recap of last Saturday's Hike for the Homeless!

2011-04-11T14:25:00.001-07:00

Enjoy a video recap of last Saturday's Hike for the Homeless for the Society of St. Vincent de Paul's Cardinal Manning Center (shelter) in Skid Row. You can view the video at the Society's youtube link at http://www.youtube.com/user/svdpla?feature=mhum

Is a Telecommunications Bill Audit Right For You?

2011-03-30T15:51:00.000-07:00

The telecommunications of a company can often be a confusing task for those running a business. Many managers are unaware if they are saving the most money possible and using all the services provided to help them achieve maximum efficiency. For many companies, a simple telecommunications bill audit can verify if you are getting the most out of your telecommunications services. Read below to view answers to common audit questions and to see if a telecommunications bill audit is right for you. Digby 4 Group, Inc.’s Jane Laino breaks down the audit process below.

Does a Telecommunications Bill Audit Make Sense for your Organization?

What is a Telecommunications Bill Audit?

A telecommunications bill audit is a service designed to validate the accuracy of your monthly telecommunications billing and arrange for refunds if overbilling is found. The focus of an audit is typically your land-based voice and data services (as opposed to wireless-mobile services where refund opportunities are usually limited by the contracts.)

Overbilling falls into two general categories: either you are being billed for services you do not have or you are not being billed the correct charges.

Validation of charges compares the billed rates against your contracts with your telecommunications service providers. For services that are not under contract, the audit checks the published rates available from the service provider.

Some audits also look for potential savings for issues such as finding services you have in place, but do not use or identifying services that will cost less if you place them under a contract.

When you sign up for an audit, it is important to understand whether it is a ‘refund only’ audit or includes ongoing savings as well.

This is important because the auditor’s fee is based upon a percentage of the refund and/or savings – called a contingency fee (the fee is contingent upon the amount of the refund or savings.) If there is no refund or savings, there is no charge for the service.

What makes your organizations a good candidate for an audit?

The most experienced telecommunications bill auditors know where the best opportunities lie and it is in their best interest to pursue them. Otherwise they can spend a lot of time and effort for little return. Here is our experience in terms of what makes an organization a good audit candidate (meaning that it is worthwhile for you to pursue it as well.):

Ø Spends at least $25,000. monthly on voice and data services. The greater the spend, the greater the chance of billing errors.

Ø Has not had an audit for at least 3 years. Refunds covering a longer historical time period are worth more.

Ø Does not have a team of people on payroll whose job it is to find billing errors. In-house teams generally do not welcome outside auditors and can make an audit difficult to conduct.

Ø Has had contracts in place with telecommunications service providers for at least the past two years. If auditing bills under a brand new contract and a billing error is found, it will only result in a credit of a few months.

Ø Does not have contracts in place whose terms and conditions limit the amount of potential refunds for overbilling to several months – many contracts do.

Ø Buys telecommunications services from the “traditional” providers such as Verizon, AT&T and Qwest vs. resellers or other types of telecommunications service providers who may be less regulated and not as likely to issue refunds.

Ø Does business in a state where the public utilities commission requires billing error refunds to include high interest payments. (New York State requires Verizon to add 18% interest to refunds. For other states 3% to 5% is more typical).

What does the audit process entail?

Once underway, the audit process will not take up a lot of your time. Most auditors request the following to get the process underway:

ü A list of your telecommunications services providers and billing account numbers with each.

ü Access to current bills, preferably at the service provider website. If you do not have this it may take a few weeks or longer to set up, so if you are considering an audit, it is a good idea to establish the ability to view bills and records online in advance.

ü A complete copy of the contract you have with each service provider and any attachments, schedules and amendments that relate to the contract.

ü A copy of your in-house records listing circuit numbers and business purpose (if you have this – many organizations do not.)

ü A Letter of Authorization on your company letterhead stating that the auditor can speak to your service provider to request information about your billing and contracts. Some service providers require additional documents such as non-disclosure forms to be signed by you before they will release information to the auditors.

Once the auditors have this information, they begin their discovery process. Experienced auditors will know where to look for the most likely errors. If you are looking for the maximum return, it is important to let the auditor use their judgment on which bills to prioritize.

It is a good idea for you to let your service provider representatives know that an audit is underway and you may want to introduce the auditors to your account executives on a conference call or in person. Most account executives are familiar with the audit process.

As the audit proceeds you should get regular status reports identifying and briefly explaining either claims that have been submitted on your behalf for overbilling or in some cases, items that are being questioned that may result in an overbilling claim.

Most service providers have their own teams whose job it is to handle billing error claims and to minimize the refunds paid out. Discovering the errors is part of the auditor’s role, but knowing how to recover the maximum refunds depends on experience, knowledge and often diplomacy and negotiation skills.

A large refund from a service provider can take months to recover. A refund may come as a check or a credit on your monthly invoice.

What kind of results can you expect?

Audit results depend upon many variables as we’ve mentioned above. If you have not had an audit in several years and meet some of the criteria for a “good audit candidate” you may receive refunds equal to 10% to 20% of your annual expense and reduction in ongoing expenses by the same percentage.

If your auditing firm offers other services to help manage your communications expenses, the audit is often a good, low-risk starting point to test the company and see how the relationship works.

By Jane Laino, DIgby 4 Group, Inc., 212-883-1191, jane.laino@digby4.com

“We help our clients manage communications technology.”

DIgby 4’s services include Telecommunications Bill Auditing by a seasoned team of auditors, each with over 30 years of experience.

© Copyright Jane Laino, 2011

The City of Palm Springs adds Airport Location to Account with CDR-Data

2011-02-14T16:05:00.001-08:00

CDR-Data Corporation, a leader in ASP call accounting solutions, and the City of Palm Springs, one of the most visited cities in the United States, have extended their call accounting agreement by including Palm Springs’ airport location. Their partnership, renewed for the fifth consecutive year, entails that the City of Palm Springs be provided with CDR-Data’s call accounting software and access to CDR-Data’s technical support team.

“We are excited to continue our partnership with the City of Palm Springs,” said Kevin Young, President and CEO of CDR-Data Corporation. “We’ve had a great relationship with the City of Palm Springs for years and we’re thrilled to add their airport location to our account. As we continue to serve new and returning clients from our growing list of local, state and federal agencies, we can continue to hone our product offering to ensure that we always provide our clients with the service and information they require.

About the City of Palm Springs

Rich in history and blessed with gorgeous weather, Palm Springs, http://www.ci.palm-springs.ca.us/ is a preferred destination of travelers from all over the world. Nestled at the base of the Mount San Jacinto Mountains, Palm Springs is known for its crystal blue skies, year-round sunshine, stunning landscape, palm tree lined streets and starry nights.

Entertainment for all ages, Palm Springs offers a wealth of indoor and outdoor activities. Soar to the top of Mount San Jacinto on the world famous Palm Springs Aerial Tramway, shop the many mid-century boutiques and art galleries located uptown and downtown, hike scenic trails in our majestic mountains, tour celebrity and mid-century modern homes, attend theatre performances, stroll through art and cultural museums, or simply relax by the sparkling pool.

About CDR-Data Corporation

CDR-Data Corporation, based in Pasadena CA, <http://www.cdrdata.com/> consists of a group of professionals with decades of experience in the Telemanagement, Call Accounting and IT industry. By using an ASP environment, this team has consistently delivered proven products and services that provide answers to management's questions of telecommunications usage and billing. CDR-Data has gained its market share by consistently delivering high quality and flexible solutions to each and every CDR-Data client.

For More information:

CDR-DATA Corporation Kevin Young 626-791-7900

Palm Springs Randy Cobb 760-322-8396

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2011 Holiday Schedule

2011-01-10T16:29:00.000-08:00

Hope everyone is enjoying the new year. For the convenience of our clients, our 2011 holiday schedule is posted below.

Holiday Date Office is Closed

Martin Luther King, Jr. Day January 17, 2011

Presidents Day February 21, 2011

Good Friday April 22, 2011

Memorial Day May 30, 2011

Independence Day July 4, 2011

Labor Day September 5, 2011

Thanksgiving November 24 and 25, 2011

Christmas December 26, 2011

New Year’s January 2, 2011

LA County Wastes Over $500,000 on Misused Cell Phone Bills

2010-12-29T15:45:00.000-08:00

With a towering government deficit and various funds being cut, many taxpayers’ concerns rise when they read articles like the LA Times’ recent piece about LA County’s child welfare agency wasting over half a million dollars on unnecessary cell phone usage. An audit discovered that the agency spent $330,000 on service charges for cell phones that were activated and never used. Twenty of the agency’s used cell phones were issued to users who incurred excessive charges on personal use, including one employee with over $2,000 worth of charges in personal international calls. In addition, although there were over 1,400 cell phones activated and unused, the department denied child abuse investigators of cell phones.

With so many resources available to prevent these situations, this misuse of taxpayers’ dollars is unacceptable. Call Accounting companies, such as CDR-Data, can ensure that a client never ends up with these problems. CDR-Data produces simplified reports for their clients with all necessary land line and cell phone records. Reports are updated routinely and CDR-Data’s technicians will contact their clients if any anomalies arise. Unused lines and irregular usage will all be brought to the attention of their clients.

As a veteran in the Call Accounting industry, CDR-Data Corporation has added numerous and notable government organizations to their list of clients. CDR-Data’s services have enabled these organizations to flourish by allowing them to manage their telecommunications with ease.

http://www.latimes.com/news/local/la-me-1222-dcfs-cell-phones-20101222,0,7191601.story

L.A. County's child welfare agency wastes $514,000 on cellphones, audit finds

More than 1,400 of the department's 5,000 phones were not used by employees, yet were activated and incurred $330,000 in service charges. One worker racked up $2,000 in personal international calls.

By Garrett Therolf, Los Angeles Times
December 22, 2010
A quarter of the money spent last year on cellphones by Los Angeles County's child welfare department was wasted on "unnecessary or inappropriate" charges, according to an audit released Tuesday.

The audit found that $514,000 of the $2.2 million spent in 2009 on the department's 5,000 cellphones went to devices that were never used, personal calls to foreign countries and other questionable ends.

"It is likely that the department paid for inappropriate charges in the prior and current years" as well, Los Angeles County Auditor-Controller Wendy Watanabe wrote in her report.

Trish Ploehn, who was removed last week as director of the Department of Children and Family Services, was given a draft copy of the audit this fall.

Ploehn wrote in September that she would soon be providing the county Board of Supervisors with a detailed plan to address problems raised by the auditors.

"We generally agree with the majority of the recommendations contained in the report and completely concur that it is the department's responsibility to safeguard county resources," Ploehn wrote in her initial response to the report.

No additional plan from the department has been submitted, according to supervisors' aides and the county's website tracking correspondence between departments and the board.

Among the audit's findings:

--Welfare officials did not have up-to-date logs and could not identify users for more than 250 active phones.

--More than 1,400 cellphones were not used by employees, yet were activated and incurred $330,000 in service charges. At the same time, the department refused to give cellphones to child abuse investigators, county officials have acknowledged.

--Auditors carefully reviewed 20 users who appeared to have excessive charges and found one employee had incurred more than $2,000 in personal international long-distance charges.

--The department had 532 broadband cards to access the Internet from portable computers yet 220 were unused and incurred $90,000 in service fees.

Earlier this year, The Times reported that the department paid $5.9 million for about 2,400 of the portable computers in 2007 so that social workers investigating abuse or neglect allegations might better access data relevant to their probes. But the infrastructure was never put in place to make them functional out of the office, leading them to be used as desktop computers or simply collect dust.

Susan Herman, a spokeswoman for county Chief Executive William T Fujioka, said "the county takes the audit findings very seriously, and DCFS is going to be giving out a detailed response sometime soon."

Herman also said child welfare officials are reevaluating a policy of denying child abuse investigators cellphones after seeing so many devices go unused.

"We are committed to giving employees the tools they need to make children and families safe," she said.

According to the audit, the department already has begun canceling services for phones for which there was no identified user.

garrett.therolf@latimes.com

Nick Walters Becomes Newest Member of CDR-Data

2010-12-28T15:38:00.001-08:00

Nick Walters has recently been named the newest member of CDR-Data’s growing organization. Nick’s background as a computer science major and computer technician will be beneficial as Nick learns the operations of CDR-Data. Working under CDR-Data’s Vice President and General Manager Ron Woods, Nick will be assisting with the company’s IT duties, including data collection, rates, tariffs and documentation. CDR-Data is pleased to have Nick join their team and looks forward to working with him.

CDR-Data Welcomes Michelle Chin to Their Marketing Team

2010-12-22T15:24:00.001-08:00

CDR-Data Corporation is delighted to introduce Michelle Chin as the newest addition to their team. Working in the marketing department, Michelle will be tasked with an array of assignments, including writing press releases, launching email marketing campaigns, organizing socials and managing the company’s social networking accounts. CDR-Data welcomes Michelle to the company and is confident that her education, experience and interests will make her an asset to their organization.

CDR-Data Lends a Hand to Union Station Adult Center

2010-12-03T16:40:00.000-08:00

CDR-Data recently provided dinner for over 50 homeless men and women at Union Station Adult Center in Pasadena. For more information on the Union Station Foundation visit http://www.unionstationfoundation.org/

Click here to view pictures of the event on our Facebook page.

See You All in Sante Fe!

2010-11-24T14:52:00.000-08:00

The GMIS 2011 Educational Conference will be held in Sante Fe, New Mexico. The conference will be from June 12th - 16th at La Fonda on the Plaza. For more information visit http://www.gmis.org/page/gmis2011
See you then!

Thanks for being a part of LMN LA’s Fall Social!

2010-11-15T15:44:00.000-08:00

Thanks for being a part of LMN LA’s Fall Social! With your help the social was a great success.

Congratulations to our raffle winners!

Mark Walter and Katie Gallicchio, both from Premier Business Centers, took home $50 Nordstrom’s gift cards from SITE REsolutions and MorningStar Software. Rebecca Hodgers, also with Premier Business Centers, left with a $100 Nordstrom’s gift card courtesy of AFR Furniture Rentals and OBCANY.

A big thanks goes out to all of our sponsors. To ensure that all of our sponsors receive the recognition they deserve, agendas were passed out to all the attendees with a list of all the sponsors.

You can click here to view photos from the event on our Facebook page.

Thanks again. We really appreciate your involvement with OBCAI LMN LA and couldn’t have done it without you. See you at the next social!

Join CDR-Data at LMN LA's Fall Social

2010-11-02T16:32:00.001-07:00

You are invited to attend LMN LA's Fall Social.
$20 per person. Wine and beer will be included.
Appetizers provided by CDR-Data.

Great door prizes will be raffled!

Grand prize is for $100 gift card to Nordstrom courtesy of OBCANY and AFR Furniture Rentals.

Second prize is for $50 Nordstrom gift card generously donated by
SITE REsolutions.

More great prizes will be announced at the event.

http://www.whisperloungela.com/

The Whisper validates for 2 hours of free self parking.

Self parking may be accessed from either Fairfax Ave or The Grove Dr. between Beverly and 3rd Street.

Valet Parking Rates
0 to 2 hours = $8
2 + hours = $8 + $2 each 20 minutes
Daily maximum = $24

Contact Kevin Young for more information at 626 791-9700

CDR-Data Corporation Introduces Mobile Vision

2010-10-29T15:30:00.001-07:00

CDR-Data Corporation is proud to add Mobile Vision as its latest feature. With organizations frequently complementing their staple landlines with mobile phones and smart phones, the use for a consolidated option has become increasingly necessary. After providing landline phone solutions for over 30 years, CDR-Data clients now have the capability to view cell phone and landline reports merged into one convenient display.

Mobile Vision is just one of the many new changes that CDR-Data has added to adapt to the changing telemanagement market to serve current and future networks for the Public Vector and other users. By using the company’s acclaimed eCDR® system and the cloud platform, clients can access their account through the internet without the inconvenience of installations. Mobile Vision will simplify the billing process allowing management to view equipment cost, cell phone and landline data in one basic display.

CDR-Data Adds the City of Beverly Hills to its List of Valued Clients

2010-10-29T15:22:00.000-07:00

The City of Beverly Hills has announced that they have chosen CDR-Data Corporation for their Call Accounting services. Starting the second quarter of 2010, the world-renowned city will receive reports created by CDR-Data via the Web and cloud technology. The reports will provide Beverly Hills the information they need to lower costs while expanding productivity.

CDR-Data will provide Beverly Hills with their flagship product, eCDR®. eCDR® is a service that provides companies and organizations the ability to manage the many calls for allocating expenses and highlighting the anomalous.

The City of Beverly Hills joins the many organizations choosing the cloud platform rather than paying the higher capital expenses, dealing with software maintenance and losing time updating new software and hardware.

With over thirty years of Call Accounting and Telecommunications experience, CDR-Data has resolved concerns for some of the largest companies and organizations. CDR-Data answers clients’ questions about data collection, multiple cost centers, daily review and notification of erroneous call record information.

About Beverly Hills
Beverly Hills is one of the world’s most sought-after locales. Centrally located in greater Los Angeles, Beverly Hills is a premier vacation and business travel destination, boasting beautiful year-round weather, acclaimed full-service and boutique hotel accommodations, sumptuous dining, world-renowned designer boutiques and incomparable shopping. Synonymous with Hollywood glamour, Beverly Hills enjoys an international reputation as the home and playground of A-list movie stars. The city is not only known worldwide for its grand mansions and chic shops along Rodeo Drive, but also for its multitude of art and architecture, spas and salons, and walkable drives.
About CDR-Data Corporation - CDR-Data Corporation, based in Pasadena, CA, http://www.cdrdata.com/, consists of a group of professionals with decades of experience in the Telemanagement, Call Accounting and IT industry. By using an ASP environment, this team has consistently delivered proven products and services that provide answers to management's questions of telecommunications usage and billing. CDR-Data has gained its market share by consistently delivering high quality and flexible solutions to each and every CDR-Data client.

For more information:

CDR-Data Corporation Kevin Young 626-791-7900

The City of Beverly Hills Cheryl Burnett 310-285-2454

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